Privacy Policy

Our Privacy Policy explains how Retreat Finder collects, uses, and discloses information about you. The terms "Retreat Finder," "site", "we," "us," and "our" include Retreat Finder LLC and our affiliates. We use the terms "member," "advertiser", "you," and "your" to mean any person using our Platform, including any organization or person using the Platform on an organization's behalf. This Privacy Policy applies to the processing of information about individuals and businesses that we collect when you use our "Platform," which means any website, application, or services we offer, or when you communicate with us. For information about choices that we offer under this policy, please see "Your Choices" below. This Privacy Policy does not apply to the information that you may provide to third parties, such as advertisers, and others with whom you may share information about yourself. For more information about the scope of our Privacy Policy, please see Section 4.5.

By visiting the Site you are accepting the terms set forth in this policy. By providing us with your data, you warrant to us that you are over 18 years of age.

To make this Privacy Policy easier to understand, we have provided summaries in these green text areas. These summaries are not part of the official policy. Even though we have provided summaries, it is important for you to read the entire policy carefully.

  1. Collection of Information
  2. Use of Information
  3. Sharing of Information
  4. Additional Details
  5. Your Choices
  6. Data Rights
  7. Contact Us

1. Collection of Information

Summary: We collect information about you when you:

We also collect information, such as usage statistics, by using cookies, server logs, and similar technologies. If you elect to use certain features, we also collect information through other sources, such as social media services, and imported contacts.

1.1 Information You Provide to Us

We collect information that you provide directly to us. For example, we collect information that you provide when you create an account, fill out a form, or communicate with us. The types of information that we may collect include your name, username, password, email address, postal address, phone or mobile number, payment method data, photos, and any other information that you choose to provide. See Section 2 to learn how we will use the information that you provide to personalize our recommendations and other content to you.

By providing your mobile number, you give us consent to receive text messages and notifications for informational and promotional purposes. The frequency of messages may vary depending on your interactions with our website. Standard message and data rates may apply.

On occasion, the information that you give us may imply information about your beliefs, political views, health conditions, or your sexual identity. This, and other kinds of sensitive information, is given special protection. Posting personal or sensitive information about others is against our policies.

1.2 Information We Collect Automatically When You Use the Platform

When you use our Platform, we automatically collect information about you, including:

1.3 Information We Collect From Other Sources

We may collect information about you from other sources, such as through certain features on the Platform you elect to use, but only where these third parties either have your consent or are otherwise legally permitted or required to disclose your information to us.

Examples include:

2. Use Of Information

Summary: We use information about you to:

2.1 Operating our Platform

We may use information about you for various purposes related to operating our Platform, including to:

2.2 Communicating With You

We may use information about you for various purposes related to communicating with you, including to:

2.3 Advertising and Other Uses

We may use information about you for various other purposes, including to:

2.4 Legal Basis for Processing

Our legal basis for collecting and using the information described above will depend on the type of information and the specific context in which we collect it.

We process information about you in order to provide our services in accordance with our Terms and Conditions of Use, for example to allow you to advertise a retreat, find a retreat, and to allow us to send you important service updates.

We also process information about you where it is in our legitimate interests to do so and not overridden by your rights (for example, in some cases for direct marketing, fraud prevention, network and information systems security, responding to your communications, and improving our Platform).

Sometimes you provide us with sensitive information about you; for instance, the mere fact of advertising, favoring or reviewing a certain retreat may indicate information about your health, religion, political views, or sexual identity. Posting or favoring information on the Platform about these topics is entirely voluntarily and done with your explicit consent.

In some cases, we may also have a legal obligation to collect information about you, or may otherwise need the information to protect your vital interests or those of another person.

We may also process information to comply with a legal requirement or to perform a contract.

3. Sharing Of Information

Summary: We do not share information about you in any way other than as described in this Privacy Policy.

We may disclose information about you:

If you are a retreat business we may share your contact details with third-parties.

We may also share de-identified or aggregated information.

3.1 Through Our Platform

We share some of the information that we collect by displaying it on our Platform according to your profile and account settings. If you are a retreat business, some information, such as business name, address and contact details, is always public. If you have reviewed a retreat your user name will be public as long as your review is public. Some information is public by default, but can be hidden on our Platform.

3.2 With Our Service Providers

We may use service providers in connection with operating and improving the Platform to assist with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, subject to confidentiality obligations.

3.3 Following the Law and Protecting Retreat Finder

We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms and Conditions of Use or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Retreat Finder or others.

3.4 Social Sharing And Other Tools

The Platform may offer social sharing features and other integrated tools which let you share information you find or actions that you take on our Platform with third-party services, and vice versa. Such features let you share information with your friends or the public, depending on the settings you have chosen with the service. The third-party services' use of the information will be governed by the third-parties' privacy policies, and we do not control the third-parties' use of the shared data. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please review the privacy policies of the services that provide these features.

3.5 Affiliate Sharing and Merger, Sale, or Other Asset Transfers

If Retreat Finder is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, information about you may be shared, sold, or transferred as part of that transaction. We may also share information about you with current or future corporate parents, subsidiaries, or affiliates.

3.6 Other Situations

We may de-identify or aggregate information about you and share it freely, so that you can no longer be identified. We may also share information about you with your consent or at your direction or where we are legally entitled to do so.

3.7 Retreat Industry Third Parties

If you are registered with Retreat Finder as a retreat business (ie advertiser) we may on occasion share your contact details to third parties seeking to promote their services or products to retreat businesses.

4. Additional Details

Summary:

We may allow others to use technologies that collect information about you to provide analytic services, and to serve ads for Retreat Finder. You may be able to disable the collection or use of this information.

Retreat Finder is based in and governed by U.S. law and we will be processing, transferring, and storing information in and to the U.S. and other countries.

We use commercially reasonable efforts to protect your personal information and have implemented technical and organizational measures in line with industry best practices. We cannot guarantee these controls will provide absolute security.

This Privacy Policy is periodically updated, and does not apply to third parties.

4.1 Analytics and Advertising Services Provided by Others

We may allow others to use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Platform and other websites and online services. See our Cookie Policy for details about these technologies and the information that they collect, use, or share, including how you may be able to control or disable these services.

4.2 Transfer of Information to The U.S. And Other Countries

Retreat Finder is based in the United States. Information about you will be transferred to, and processed in, the U.S. and countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Privacy Policy.

4.3 Security

We employ technical and organizational measures designed to appropriately protect your information that is under our control and that we process on your behalf from unauthorized access collection, use, disclosure, copying, modification or disposal, both during transmission and once we receive it. We store all information that you provide to us on secure servers. We permit authorized employees and/or contractors to access information on a need to know basis, as required for their role. We use firewalls designed to protect against intruders. However, no method of transmission over the internet or method of electronic storage is completely secure.

Where you have a password, which enables you to use our services, you are responsible for keeping this password complex, secure, and confidential. If you would like to update or change your password, you may select the "Forgot your password?" link on the login page. You will be sent an email that allows you to reset your password.

4.4 Data Retention

We may temporarily block or delete your account if you have not logged in for six months or more. You may contact us if you wish to reactivate your account or open a new account.

We retain certain information that we collect from you while you are a user of the Platform, and in certain cases where you have deleted your account, for the following reasons:

4.5 Policy Scope

This Privacy Policy does not apply to information that you provide to third parties, such as other advertisers and others with whom you may share information about you. Our Platform may direct you to a third-party service, such as social media services, or a portion of our Platform may be controlled by a third party. Disclosure of information to these third parties is subject to the relevant third party's privacy policy. We are not responsible for the third-party privacy policy or content, even if we link to those services from our Platform or if we share information with these third parties.

Retreat Finder is a data controller under EU data protection law. Users are directly responsible for complying with all requirements of applicable EU privacy laws in connection with the information that they obtain and process for the purposes of managing their usage of Retreat Finder.

4.6 Revisions to This Policy

We may modify this Privacy Policy from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this policy, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our Platform.

5. Your Choices

Summary:

You can review and change information about you or deactivate your account in your account settings, but we may retain certain information.

You have the right to opt out of receiving Retreat Finder's promotional or general news messages, but you may still receive other non-promotional communications.

5.1 Your Choices: Account Information

You may update or correct your account information by editing your account settings or by sending a request to us (see our current Contact Page) as described in Section 6. You may deactivate your account by editing your account settings or by sending a request to us (see our current Contact Page). You will also be able to choose who may contact you by using the Privacy Settings section in your Account.

5.2 Your Choices: Location Information

When you first access the Platform, we will collect information about your location, which we use to make better recommendations for groups and events in your area, and to improve our Platform. If you do not want us to collect information about your location, then you can prevent this:

If using a mobile app, by changing the settings on your device.

If using our website, your location data will be obtained via a cookie. Please refer to our Cookie Policy for additional information on how to manage our use of cookies. Note that our Platform or its features may no longer function properly if you do.

Your mobile device settings may also give you the option to choose whether to allow us to view your location on a continuous basis, when only using the app, or never. Allowing us to view your location when you are not using the app allows us to provide you with recommendations on a regular basis. Please refer to your device's guide for additional information on how to adjust location services.

5.3 Your Choices: Cookies

We may use and allow others to use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Platform and other websites and online services. See our Cookie Policy for details about these technologies and the information that they collect, use, or share, including how you may be able to control or disable these services.

5.4 Your Choices: Promotional Communications

You can control messages that you receive from Retreat Finder, the advertisers, and third parties by selecting the unsubscribe link in the message that you receive, or by adjusting the communication preferences in your account settings. We will also send you a link to these settings when you first sign up and in subsequent messages. If you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.

6. Data Rights

Summary:

You may have the right to exercise your data protection rights, including requesting that Retreat Finder deletes, amends, or provides you access to your information.

You have the right to opt out of receiving Retreat Finder's promotional messages, but you may still receive other communications.

You can complain to your local data protection authority about the use of your information.

We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us.

Rights that you may have, depending on the country in which you live, include:

Note that Retreat Finder is a controller of your information. Other advertisers and third-parties may also act as controllers of your information. You should contact these entities if you have any questions about how they use information that you have provided to them.

7. Contact Us

Summary:

If you have any questions, you can contact us.

Under European data protection law, the controller of your information is Retreat Finder.If you have any questions or complaints about this Privacy Policy or how we use your information, please contact us.